Privacy Policy

Vogue Haven – Privacy Policy

1. Data Controller and Security

1.1 We value your visit and take your privacy seriously. “Personal data” refers to any information that can identify you directly.

1.2 The data controller under GDPR is Vogue Haven, responsible for determining how your data is processed.

1.3 Our website uses SSL/TLS encryption (✅ "https://" and a padlock icon in your browser) to secure all personal information and confidential messages you submit.

2. Data Collected During Browsing

We only log minimal data when you're browsing, such as:

  • Visited pages

  • Date and time stamps

  • Data volume exchanged

  • Referrer URL

  • Browser and operating system

  • IP address (possibly anonymized)

Purpose & legal basis:
This is done to ensure site functionality and security under GDPR Article 6(1)(f). Data is never used for marketing or shared externally unless there’s evidence of misuse.

3. Cookies

We use session and persistent cookies to improve user experience (e.g., saving your cart between visits).

Data processed may include browser settings, IP, and click behavior—strictly under GDPR Article 6(1)(b) or 6(1)(f).
Where third-party (advertising) cookies are used, we will inform you and provide specific details.

You can disable cookies via your browser settings, but this may affect site functionality.

4. Contact Forms

When you contact us (via email or form), we collect personal data such as name, email, and message content.

Purpose & legal basis:
Used solely to respond to your inquiry or process your request (GDPR 6(1)(b) or 6(1)(f)). Data is deleted after your inquiry is resolved, unless legal retention requirements apply.

5. Account Creation & Order Processing

If you create an account or place an order, additional personal data is collected (e.g., name, address, email).

Purpose & legal basis:
Essential for contract fulfillment (GDPR 6(1)(b)). After the contract ends or account is deleted, data is retained only as long as legally required, unless you consent to additional use.

6. Marketing & Newsletters

6.1 Email Newsletter

You may subscribe via double opt-in. We store your email (and optional name), along with IP and timestamp for verification.
Legal basis: GDPR 6(1)(a). You may unsubscribe anytime via link or email; your data will be deleted post-unsubscription unless consented otherwise.

6.2 Marketing to Customers

If you've purchased from us, we may send you marketing emails about similar products without additional consent.
Legal basis: GDPR 6(1)(f).
You can opt out anytime by emailing us; only a standard unsubscribe confirmation may follow.

7. Data used for Order Fulfillment

  • Shipping details are shared with carriers for delivery (GDPR 6(1)(b)).

  • Payment details are shared securely with payment processors like PayPal—GDPR 6(1)(b).

8. Advertising & Analytics Tools

We may integrate with tools like Google Ads, DoubleClick, and Google conversion tracking to measure website performance and marketing effectiveness.

Their cookies may gather non-personal behavior data. Details on opting out of tracking are available:

9. Third-Party Links

Links to external websites may appear on our site. We are not responsible for their content or privacy practices—please review their policies directly.

10. Your Rights & Data Control

Under GDPR and Canadian privacy law, you have:

  • The right to access, correct, or delete your personal data

  • The right to restrict processing or object to direct marketing

  • The right to data portability

  • The right to lodge a complaint with your local data protection authority

To exercise any rights, contact us at support@vogue-haven.com, and we will assist you promptly.

11. Policy Updates

We may change this policy occasionally. The latest version will always be available on this page, and your continued use constitutes acceptance of updates.

12. Contact Us

If you have any questions about this policy or our data practices, email us at:
support@vogue-haven.com